{"id":22404,"date":"2021-07-19T11:54:56","date_gmt":"2021-07-19T09:54:56","guid":{"rendered":"https:\/\/www.bioforce.org\/?p=22404"},"modified":"2021-07-28T11:48:07","modified_gmt":"2021-07-28T09:48:07","slug":"2020-adapting-and-responding-to-the-covid-19-crisis","status":"publish","type":"post","link":"https:\/\/www.bioforce.org\/en\/2020-adapting-and-responding-to-the-covid-19-crisis\/","title":{"rendered":"2020: adapting and responding to the covid-19 crisis"},"content":{"rendered":"\n  <div class=\"container-1440\">\n    <div class=\"page-header\">\n        \n        <div class=\"has-background container-full\" style=\"background-image: url(https:\/\/www.bioforce.org\/wp-content\/uploads\/2021\/07\/RA2020_HeaderArticleCovid2.png)\">\n            <img decoding=\"async\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2021\/07\/RA2020_HeaderArticleCovid2.png\" alt=\"\">\n        <\/div>\n\n\n        <div class=\"page-header-inner\">        \n            <div class=\"page-title\">\n                <span class=\"d-block page-parent\">bioforce <\/span>\n                <h1>2020: adapting and responding to the covid-19 crisis<\/h1>\n            <\/div>\n\n            <div class=\"page-sub-title\">\n                \n                    <div>\n                        <span class=\"has-border-l-t d-block\">13 July 2021<\/span>                  \n                    <\/div>\n                    <div>\n                        <p>In our centres in Lyon and Dakar, in our projects in the Central African Republic, on our territory or online: in 2020, we first adapted to mitigate the impact of the crisis on our students, then quickly mobilised our know-how to help manage this global crisis.<\/p>\n                    <\/div>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n  <\/div>\n\n<div class=\"container-1440\">\n\t<div class=\"section-textriche\">\n\t\t<h2 class=\"title-h2\">Adapting to the crisis: a record shift in our training centres<\/h2>\n\t\t<p>On Thursday 12th March 2020, the President of the French Republic announced the closure of educational establishments. Two days later, an identical measure was taken by the President of Senegal. On\u00a0 Tuesday 17th March, all the roughly 300 students in the Europe and Africa centres shifted to remote learning: an e-learning platform was made operational for each group, the trainers, who change week on\u00a0 week, were briefed on how to use it and worked relentlessly to tailor their teaching and content, a hotline was set up to deal with questions and manage the inevitable technical glitches. A few weeks on, even our \u2018field practice\u2019 (full-scale humanitarian simulation operations) was conducted online.<\/p>\n<p>In July, then again in September, the students were able to come back to the centres, which had been adjusted to comply with the new health order. In Lyon, at the end of October, everything came to a half once again with the announcement of a new lockdown, however guidelines from the Department of Labour quickly enabled students to return in person \u2018if the course cannot be delivered online\u2019 (requiring access to technical equipment, tools or machinery) and to reduce the drop-out risk.<\/p>\n<p>The partial return to on-site teaching was a huge relief to everyone: \u201cOver the first few months of the course, online, I did everything possible to make sure I didn\u2019t drop out, but it\u2019s hard to stay focussed on your screen seven hours a day.\u201d (Guillaume, training to become a logistics manager), \u201cThe quality of the e-learning courses was good, but that doesn\u2019t replace the need to see our trainers in\u00a0 person.\u201d (Laura, studying to become a manager in Humanitarian\u00a0 Logistics &amp; Facility Management). All the students fitted in with the exceptional circumstances and were aware of the efforts made by the teaching teams, that remained attentive to suggestions and feedback given by the students.<\/p>\n<p>\u201cWhether the course is run online or on-site, the most important thing is that the quality of teaching remains the same as previous years and\u00a0 that the diploma holds the same value. That was on everyone\u2019s mind,\u00a0 and we were reassured at length about this point.\u201d (Beno\u00eet, studying to become a Humanitarian Logistics Manager). The feedback from the students\u2019 end-of-year assessments served to confirm that e-learning did not have a negative impact.<\/p>\n\t\t\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"edito-image\">\n    <div class=\"edito-image-wrapper\">\n      <img decoding=\"async\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2021\/07\/2020Bandeau_Cours_Masques.png\" alt=\"\">\n    <\/div>\n    <div class=\"container-1440\">\n      <h2><\/h2>\n    <\/div>\n  <\/div>\n\n<div class=\"container-1440\">\n\t<div class=\"section-textriche\">\n\t\t<h2 class=\"title-h2\">Responding to the crisis<\/h2>\n\t\t<p>Back in March 2020, both in France and in the countries where we\u00a0 operate, all the teams stepped up their efforts to offer support and capacity building to front-line workers. In Bangui, for example, they circulated basic prevention and protection messages within communities and distributed long-awaited masks.<\/p>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<div class=\"container-1440\">\n\t<div class=\"section-textriche\">\n\t\t<h2 class=\"title-h2\">Response #1: Stop Covid-19 made available in 3 weeks<\/h2>\n\t\t<ul>\n<li>A free, self-learning, online course for crisis response operators<\/li>\n<li>Launched on 9th April, in French, English and Arabic<\/li>\n<li>Published on our website as well as reference websites, and made available to local and international partners<\/li>\n<li>286.007 pages viewed (French), 29.846 pages viewed (English), 14.868 pages viewed (Arabic)<\/li>\n<li>With the support of the Greater Lyon<\/li>\n<\/ul>\n<h3>Bioforce has an important part to play in crisis management<\/h3>\n<p>\u201cAt the start of the epidemic in France, says Rory Downham, director of Learning &amp; Development, it came to our attention that there was a lack of information and awareness raising tools to support people working on health prevention in French-speaking communities in Africa.<\/p>\n<p>The biggest problems at that time were misinformation and fake news. Publications in English were being circulated, but they weren\u2019t accessible as such for those operating in the field. As we work a lot with French-speaking communities, it was our duty to fulfil this need. So, we worked on a tool in French initially, after which came an English and Arabic version thanks to support from our partners Action Against Hunger and Oxfam.\u00a0It took us nine days to create Stop Covid-19 in French, a record for online training courses, which can often take two months to get off the ground!<\/p>\n<p>The main challenge lay in creating a tool using non-specialised language, conveying a moderate message (voiced in the conditional), which was quick to complete (maximum 2-3 hours) and\u00a0 accessible to as many people as possible online. It even needed to be downloadable for those working in the field with patchy internet. On\u00a0 9th April, Stop Covid-19 was made available free of charge on our website and on two reference platforms, <a href=\"https:\/\/kayaconnect.org\/?lang=en\">Kaya<\/a> and <a href=\"https:\/\/www.disasterready.org\/\">Disaster Ready<\/a>, offering the possibility for people to obtain a course completion\u00a0 certificate, as well as an HPass digital badge.<\/p>\n<p>We received a lot of\u00a0 positive feedback on social networks, yet it was our partners and\u00a0 clusters who were the most vocal. They all noted that it addressed a real need in terms of information and training for the teams and\u00a0 appreciated the practical content. We know it did the rounds of the teams. The takeaway from this is that we were very responsive. Bioforce has an important part to play in crisis management, not least by designing this type of online course to support those on the front line.\u201d<\/p>\n\t\t\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"gab-formations\">\n    <div class=\"col-md-12 col-lg-12 col-frm-right\">\n        <div class=\"gray-bg\">\n                                                <div class=\"content\">\n                        <div class=\"flex-content\">\n                                                        <img decoding=\"async\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2020\/05\/logo-bioforce-stop-covid19-fr1-297x110.png\" alt=\"\">\n                                                        <h5 class=\"titre\">Find out more on Stop Covid-19<\/h5>\n                        <\/div>\n                        <p class=\"accroche\">A free, self-learning, online course for crisis response operators<\/p>\n                        <a href=\"https:\/\/www.bioforce.org\/en\/available-english-stop-covid-19-freely-accessible-line-training-course-frontline-responders\/\" class=\"btn btn-outline-primary btn-more\"><i class=\"icon-cross\"><\/i><\/a>\n                    <\/div>\n                                    <\/div>\n\n    <\/div>\n<\/div>\n\n<div class=\"container-1440\">\n\t<div class=\"section-textriche\">\n\t\t<h2 class=\"title-h2\">Response #2: Our projects in CAR<\/h2>\n\t\t<ul>\n<li>Training for outreach representatives: 630 members of the Maison des Services<\/li>\n<li>Development of awareness-raising tools: comic books, videos<\/li>\n<li>Distribution of 100,000 hand-made masks and 200 Covid-19 kits by our partner, the Maison des Services<\/li>\n<li>With the support of the <a href=\"https:\/\/ec.europa.eu\/international-partnerships\/programmes\/bekou-trust-fund_en\">EU Trust Fund for the Central African Republic &#8220;B\u00eakou&#8221;<\/a>.<\/li>\n<\/ul>\n<p>In the Central African Republic, the first confirmed case of Covid-19 was registered on 14th March. It soon became vital to slow down the spread of the virus, whatever it took. With operations in the country since 2018, Bioforce adapted its response to this new reality as early as April 2020 by working with our partner civil society organisations on a project to disseminate key prevention messages.<\/p>\n<p>Very quickly, the Bioforce teams were ready to get going on training our pool of Central African trainers, who were themselves then responsible for training 630 members of partner civil society organisations in running prevention sessions. As strategic community representatives, they were then able to mobilise more broadly in their operational area, their local district as well as among members and communities. Equipped with awareness-raising tools (including a specifically designed comic book created by a Central African cartoonist, Franky Kassai) as well as hand-sanitising kits, they focused their work on hygiene measures, best practice, challenging myths and false rumours, and fighting discrimination. Indeed, particular attention was given to fighting the discrimination and stigmatisation of people suffering from the virus, in order to forestall the rise in protection incidents.<\/p>\n\t\t\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"container-1440\">\n    <div class=\"galeries\">\n        <h2 class=\"title-h2\"><\/h2>\n        <div class=\"owl-carousel\" id=\"gallerie-carousel\">\n                                                <div>\n                                                <img decoding=\"async\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2021\/07\/RA2020_HeaderArticleCovid2-748x455.png\" alt=\"\">\n                                                <p>\n                            After being trained, they will all raise awareness in their communities                        <\/p>\n                    <\/div>\n                                    <div>\n                                                <img decoding=\"async\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2020\/03\/Img-article-covid-rca.jpeg\" alt=\"\">\n                                                <p>\n                            In Bangui, responding to covid-19 involves handwashing awareness and training                        <\/p>\n                    <\/div>\n                                    <div>\n                                                <img decoding=\"async\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2020\/04\/BD_symptomes_vf.jpg\" alt=\"\">\n                                                <p>\n                            Awareness-raising materials against Covid-19 designed by Franky Kassa\u00ef, Centrafrican illustrator                        <\/p>\n                    <\/div>\n                                    <div>\n                                                <img decoding=\"async\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2021\/07\/2020_Bangui_DistriCovid_UE_headerweb-748x455.png\" alt=\"\">\n                                                <p>\n                            Distribution of awareness-raising materials against Covid-19 by the EU Ambassador to CAR, Samuela Isopi.                        <\/p>\n                    <\/div>\n                                    <\/div>\n        <a href=\"#\" class=\"goNext\"> pass<\/a>\n        \n    <\/div>\n<\/div>\n\n<div class=\"container-1440\">\n\t<div class=\"section-textriche\">\n\t\t<h2 class=\"title-h2\">Response #3: Back in France<\/h2>\n\t\t<p>Helping social emergency responders in Greater Lyon assist the most vulnerable populations:<\/p>\n<ul>\n<li>Registering partners\u2019 immediate requirements and providing equipment and\/or services to address these (for example, a water point set up for the French Red Cross)<\/li>\n<li>Mobilising 46 volunteer students, 25 of whom to offer regular support (outreach, logistics support, food distribution and psychological support) for the French Red Cross, Forum\u00a0 R\u00e9fugi\u00e9s, Restos du Coeur and M\u00e9decins du Monde<\/li>\n<li>Sharing our self-training tool, Stop Covid-19<\/li>\n<li>15 solidarity projects by diploma course students out of the 33 selected<\/li>\n<\/ul>\n<p>Helping the Auvergne-Rh\u00f4ne-Alpes regional authorities distribute masks:<\/p>\n<ul>\n<li>Over three months (end of March to end of June), three Bioforce graduates offered logistics coordination support to the DHL Lyon Satolas platform, with assistance from our Logistics and Supply Chain learning &amp; development experts<\/li>\n<li>2,500 dispatch slips throughout the Auvergne-Rh\u00f4ne-Alpes region<\/li>\n<li>14 million surgical masks and 4 million FFP2 masks; a total of 18 million masks.<\/li>\n<\/ul>\n<p>In March 2020, in the midst of the shortage, the Auvergne-Rh\u00f4ne-Alpes regional authorities ordered millions of masks, gloves and hand sanitizer for local healthcare centres, hospitals, the police force, taxi drivers and prison wardens. All these orders went through the DHL Satolas platform, as well as the Regional Council\u2019s offices. In order to facilitate communications between the two, and ensure orders were<br \/>\ndispatched to the right places, the Regional Council called on Bioforce\u2019s expertise: 3 volunteers, all Bioforce graduates, over 3 months\u2019 work, 2,500 dispatch slips throughout the Auvergne-Rh\u00f4ne-Alpes region, 14 million surgical masks and 4 million FFP2 masks; a total of 18 million masks!<\/p>\n<p>&nbsp;<\/p>\n\t\t\t<\/div>\n<\/div>\n\n\n\n\n<div class=\"gab-temoignages container-1440\">\n  <div class=\"global-title\">\n    <h3 class=\"titre_1\">Personal stories<\/h3>\n  <\/div>\n\t<div class=\"owl-carousel owl-theme owl-temoignages\">\n\t\t\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t<div class=\"text-riche\">\n\t\t\t\t\t\t<div class=\"text\"><i class=\"icon-quotes\"><\/i><p>\u201cWhether the course is run online or on-site, the most important thing is that the quality of teaching remains the same as previous years and\u00a0 that the diploma holds the same value. That was on everyone\u2019s mind,\u00a0 and we were reassured at length about this point.\u201d<\/p>\n <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"info-tem\">\n\t\t\t\t\t\t<img decoding=\"async\" class=\"mask\" src=\"https:\/\/www.bioforce.org\/wp-content\/uploads\/2021\/02\/benoit-rlah.jpg\" alt=\"\">\n\t\t\t\t\t\t<h5 class=\"nom\">Beno\u00eet<\/h5>\n\t\t\t\t\t\t<h6 class=\"fonction\">Student<\/h6>\n\t\t\t\t\t\t<p class=\"text-tem\">Humanitarian Logistics Manager<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>In our centres in Lyon and Dakar, in our projects in the Central African Republic, on our territory or online: in 2020, we first adapted to mitigate the impact of the crisis on our students, then quickly mobilised our know-how to help manage this global crisis.<\/p>\n","protected":false},"author":3,"featured_media":22518,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[461,76],"class_list":["post-22404","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-build-en","category-news-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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